FAQs

VR
FAQ
The target market of our brand has been continuously developed over the years.
Now, we want to expand the international market and confidently push our brand to the world.
  • FAQ
  • Q8 Shipping Method and Shipping Time?

    A: We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.
    1. Express courier like DHL, TNT, FedEx, UPS, EMS etc, shipping time is about 3-7 working days depends on country and area.
    2. By air port to port: about 7-12days depends on port.
    3. By sea port to port: about 20-35days after receiving the deposit.
    4. Agent appointed by clients.

  • Q8. How does the customer know the order process?

    A.We have a team working for each order. Sales assistant will report the order process to customers at very beginning to the end of the production.

  • Q7. How can you let the new customers to cooperate at ease?

    A.We have a store on Alibaba.com.We can make Trade Assurance orders with customers through Alibaba. It will bring you full protection for your orders.

  • Q6. Do you have any MOQ limit?

    A.Yes, Different products have different MOQ. Welcome to consult.

  • Q5. What is the standard of package?

    A. Export standard package or special package according to customer requirement.

  • Q4: Can I get samples from your factory?

    A: We will be happy to send you stock fabric samples for your checking. But if the sample is customized with bespoke color and weight, there will be sample charge according to actual cost.

  • Q3 What is your factory mainly products?

    A: car care cleaning products, household cleaning products, pet care and cleaning products, bath& beauty products, yoga and sports towels, kitchen cleaning products, and professional cleaning products etc, to meet customer needs.

  • Q2 Can you make OEM service?

    A:Yes. We can accept OEM service. Also we have our own designer team. And I am sure that you will be satisfied with our products.

  • Q1 Can we print our logo on towels?

    A:Yes, of course. We can provide printing service according to your requirements.

  • FAQ

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